An outdated version of Apple QuickTime or a damaged QuickTime file can prevent the Elements Organizer from starting or operating correctly. To update QuickTime, install the current version available from the Apple website.

Disable these plug-ins to identify problems related to your computer’s processor. Once you have disabled the plug-ins, start the Elements 7 Organizer and try to re-create the problem. Damaged or incomplete installation of Photoshop Elements can cause system errors. Remove the application and then reinstall it from the Desktop while start-up items and nonessential services are disabled.

To disable startup items and nonessential services, see the instructions in Task 4 of this document. Many video card manufacturers frequently update their software drivers. If you haven’t recently updated the video card driver, then contact the video card manufacturer for an updated driver. Or, download one from the manufacturer’s website.

To determine the manufacturer of a video card, view the card’s properties in Device Manager. Many display card manufacturers frequently update their software drivers. If you haven’t recently updated the display card driver, then contact the card manufacturer for an updated driver. To determine the manufacturer of the card, view the card’s properties in Device Manager. Create a user account that has the same permissions as the account you use when the problem occurs, or create a local administrator account.

Try to re-create the problem while you are logged in to the new account. For information on setting up a user account, see “To create a new user account” in Windows Help And Support, or contact your network administrator. If the problem does not recur when you are logged on to the new account, then the original user account could be damaged.

The Elements Organizer generates a log of the steps it processes when launching. By examining this log, you could discover the cause of the application failing to launch. The log file is called Log. If the tasks in the previous section don’t resolve the problem, then you can sometimes resolve the problem by repairing Windows XP and reinstalling Photoshop Elements.

Finally, try determining if hardware is conflicting with Photoshop Elements. Disclaimer : Adobe doesn’t support hardware and provides these tasks as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, then you can void the warranty for your computer.

Note : Before you remove or rearrange hardware, turn off and disconnect the power to the computer and any peripheral devices. Codecs that are incompatible with your operating system or applications can cause startup and playback issues.

Troubleshoot codec problems by removing recently installed codecs or by temporarily disabling one codec at a time and attempting to re-create the problem. Note: Removing a codec can cause some video or audio files to become unreadable, or can cause some applications to stop working.

Use caution when removing codecs. If you are not certain which codecs to keep on your system, then contact Adobe Technical Support for additional assistance.

To temporarily disable a video or audio codec, see Temporarily disable a codec Windows XP. See Reduce the number of active fonts Windows XP. See Set the virtual memory paging file to the default size Windows XP. See Repair and defragment hard disks Windows XP.

Virus infections can damage software and cause system errors. For more information, see the documentation for the anti-virus software. Perform this procedure particularly if you upgraded to Windows XP from an earlier edition of Windows. Legal Notices Online Privacy Policy. Troubleshoot system errors, freezes, and crashes in Photoshop Elements Search. The following are some symptoms of system errors: A blank or flickering dialog box A frozen cursor or screen A blue screen An unexpected restart An error message To correct these problems, perform the numbered tasks that follow.

Back up your files. Check system requirements. Beginning troubleshooting. Install the latest version of Photoshop Elements. Install current OS service packs and other updates. On Macintosh, select Software Updates from the Apple menu.

Re-create the Elements Organizer preferences file. I installed the latest build of Windows 10 Pro bit. Afterwards I installed Adobe Photoshop Elements 12 from a downloaded installer that I have used in the past.

Photoshop Elements installed just fine. If you haven’t recently updated the video card driver, contact the video card manufacturer for an updated driver, or download one from the manufacturer’s website. To determine the manufacturer of a video card, view the card’s properties in Device Manager. You can often determine if the video driver is outdated by changing the color depth and resolution of the video card.

You can also determine if it’s outdated by disabling graphics hardware acceleration. If updating the video card driver doesn’t resolve the problem, verify that all other device drivers are compatible with your version of Windows Windows 8 or Windows 7 and Vista. Device drivers are software files that allow Windows to communicate with devices such as scanners, mouse devices, and keyboards. Contact the device manufacturer to make sure you’re using the latest driver for it.

Windows and applications store working data in temporary. Excessive or outdated temporary files can interfere with performance. For details on deleting temporary files using the Disk Cleanup utility, see Windows 10, Windows 8 or Windows 7 and Vista. For Windows 10 and 8, see Change the size of virtual memory and use these settings:. Initial Size: Enter a value equal to one and a half times the amount of the computer’s installed RAM. For Windows 7 or Vista, see Set the virtual memory paging file to the default size.

Optimize your hard disks by repairing and defragmenting them: Windows 10 and Windows 8 , or Windows 7 and Vista. Virus infections can damage software and cause installation errors. For more information, see the documentation for the antivirus software. See Log in using the built-in Administrator account for details. Legal Notices Online Privacy Policy. Premiere Elements User Guide. Select an article: Select an article:. On this page Installation issues Before you begin Beginning troubleshooting Intermediate troubleshooting Advanced troubleshooting.

Applies to: Photoshop Elements Premiere Elements. Installation issues. Follow the troubleshooting steps below to clear up many types of installation issues, including the following: A blank or flickering dialog box A frozen cursor or screen, blue screen, or unexpected restart An error such as one of the following: “This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor. There may be a scripting error. Please check write-access to the directory. Before you begin. To benefit most from this document, follow these suggestions: Perform the tasks in order.

Follow the order of troubleshooting tasks as indicated in this document. Try to install after each task. Once you complete a task, try to install again to see if your issue has been resolved. If not, move on to the next troubleshooting step. Track your results. Keep notes of the tasks you perform and the results of each, including errors and other problems.

Adobe Technical Support uses this information to better assist you if you call. Restart after each installation attempt or error. Always restart the computer after an installation fails or an error occurs to refresh its memory. Continuing to work without restarting the computer can compound the problem.

Adobe photoshop elements 12 has stopped working free download.Elements 13: “Stopped Working” I can’t even start the application

 
On the General tab, choose Normal startupclick OKand restart the computer. For further assistance, contact the hardware manufacturer or an authorized reseller. Disclaimer : Adobe doesn’t support hardware and provides these tasks as a courtesy only. To determine the manufacturer of the card, view the card’s properties in Device Manager.