Contact HP Support to order Windows 10 recovery media if needed. Insert a blank USB flash drive minimum 32 GB into the computer, and then make sure that the computer is connected to the internet. Any data on the USB flash drive is permanently deleted during this process.

When the process is complete, the USB flash drive contains only the recovery software. If the Do you want to allow this app from an unknown publisher to make changes to your device? On the Welcome screen, click Next to continue.

If you are on a secure network, the download tool automatically detects and populates the proxy information. Click Next. If the download tool does not detect and populate the proxy information, contact your network administrator for the proxy information, and then type it in the appropriate fields.

When the cloud recovery tool detects the information for your device, click Next. If you download the recovery media on a different computer than the computer you want to recover, select the I need to enter Product ID for my HP system check box to type the information for the affected system.

To locate the product ID, look on the back of the computer for a label. Notebook for more information about locating the product ID. If the product ID has an AV before a pound sign and a three-digit number, do not include that information in the product ID.

Select your USB flash drive from the drop-down list, and then click Next. An alert that all information on the USB flash drive will be permanently deleted is displayed. Click OK to continue. Do you want to delete the downloaded temporary files to save space in the drive?

To finish the download and close the app, click Finish. Perform the following steps to recover the computer using a USB flash drive. Disconnect all peripheral devices, except for the monitor, keyboard, mouse, and power cord. Remove media from internal drives and remove any recently added internal hardware. Turn on the computer and use booting options to boot from the USB drive. If you experience a long delay after clicking Next on the Welcome page, perform the following steps.

If your attempts to use the recovery tool on a secure network fail, contact the network administrator to get your proxy server, port information, and login credentials. If a Drive partitioning failed error message is displayed, it might mean there is a problem with the USB flash drive. Follow these steps to test the USB flash drive. If an Image extraction failed or Relocation fail error message is displayed, HP recommends that you restart the recovery process. The following error messages indicate that there might be a problem with the download or processing of the recovery image.

If the download process fails during the USB formatting, follow these steps. Reformat the USB flash drive, and then test it to make sure that it works. Determine if your computer model supports the HP Cloud Recovery Tool by referring to a list of supported platforms. Select registration option. Error: Javascript is disabled in this browser.

This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support.

Select your model. How does HP install software and gather data? Need Windows 11 help? Prepare for recovery Prepare your computer for system recovery before you download and install the HP Cloud Recovery Tool. Availability of Windows 10 recovery images for Windows 11 eligible models Some computer models sold with the Windows 10 operating system during the Windows 11 upgrade period were also sold with the Windows 11 operating system preinstalled.

Enter the proxy information, if necessary. Note: If the download tool does not detect and populate the proxy information, contact your network administrator for the proxy information, and then type it in the appropriate fields. Note: If you download the recovery media on a different computer than the computer you want to recover, select the I need to enter Product ID for my HP system check box to type the information for the affected system.

Note: To locate the product ID, look on the back of the computer for a label. Turn off the computer by pressing and holding the power button. Follow on-screen prompts to complete the recovery. What if there is a long delay after I click ‘Next’ on the Welcome page? Check your network connectivity. Make sure that the system clock and time zone are accurate.

To confirm, contact your company’s IT department or your local IT service. Use Windows 10 File History to backup and restore your files. For more information, go to Backup and Restore in Windows If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

Figure : Recovery Manager. A combined list of applications and drivers to reinstall appears, with the drivers listed first. Figure : List of drivers to reinstall. Figure : List of applications to reinstall. Select the checkbox next to the applications you want to reinstall, and then click Install.

This is normal and software should be installed from the HP website or from the website of the software manufacturer. When the Installation is completed message displays, click OK.

Figure : Installation is completed. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number. Examples: “DeskJet paper jam”, “EliteBook G3 bios update” Need help finding your product name or product number?

HP PCs – Creating and Using a Microsoft Recovery USB Drive (Windows 10) | HP® Customer Support

 
Back up your files. Follow these hp windows 10 recovery image to test the USB flash drive. Once the operating system installation by recovery USB key is complete, HP software and drivers can be installed by performing the following steps. Make sure that your computer is connected to AC power before you begin creating the recovery по ссылке.